Corporate

Transparent systems and reporting

We've built an innovative job management suite - that can be customised to your needs and offers unparalleled transparency to support any SLA. With this we offer real time reporting, from simple job or SLA status to unlimited drill down information on usage, expenses and countrywide statistics.

Key statistics

VG enjoys a 98% SLA achievement rate at all priority levels
VG operate SLAs on all contracts
60% of existing server work is 2 hour response time
34 locations represented nationwide
95% of NZ covered > 2hrs
100 onsite repairs a day
300 engineers available nationwide
15,000 calls a month through our own call centre